Citibank Global Wallet is beneficial when you are:

• Travelling overseas for holidays, family visits or work.
• Making online purchases from international websites.
• You can save on additional foreign currency conversion fees and administration fees.

You can transact in 8 foreign currency accounts: Swiss Franc, Australian Dollar, Canadian Dollar, Euro, Japanese Yen, New Zealand Dollar, Sterling Pound, and US Dollar.

If you are an existing bank account holder, you can turn on Citibank Global Wallet by using Citi Mobile® App. Once it is turned on, your Citibank Global Wallet will be automatically linked to all your foreign currency accounts.

No, Citibank Global Wallet does not require any minimum deposit for your accounts to be linked to your Citibank Debit Mastercard. Simply turn it on using Citi Mobile^® App to get started.

As long as you hold a Citibank Debit Mastercard, you are eligible to use Citibank Global Wallet.

You may visit "Global Currency" in "Profile & Settings" to turn off Citibank Global Wallet and then turn it back on. You will be given another chance to select the currency accounts.

Very simple! Just tap "+" under "Citibank Global Wallet", select a currency, and then a Savings Account of the currency you pick will be created and added to Citibank Global Wallet. You can exchange the foreign currency whenever you find the rates favorable.

You may buy foreign currencies even before turning on Citibank Global Wallet. The service enrolment does not necessarily precede currency exchange.

No, your debit card will automatically choose the right currency for you by matching the currency of the transaction or the withdrawal against the currency of the account. You do not need to switch between accounts of different currencies manually.

The transaction or withdrawal will be processed from your primary account if you have insufficient funds in the foreign currency account. You can buy foreign currencies via the Citi Mobile^® App immediately and make the transaction or withdrawal again. Remember to prepare sufficient funds in your foreign currency account before traveling or shopping!

The transaction or withdrawal will be defaulted to the primary account to proceed the transaction or withdrawal (but exchange rate and any applicable fees, as applied by Citibank UAE at the time of processing, shall apply).

Your primary account will be debited. Exchange rates, as applied by Citibank UAE at the time of processing, shall apply.

If you want to complete the transaction or withdrawal through Citibank Global Wallet, you should choose to settle in foreign currency. If you choose to settle in local currency, the merchant or ATM operator will use its exchange rate to convert the foreign currency transaction or withdrawal to local currency. You will not be able to use Citibank Global Wallet for Dynamic Currency Conversion (DCC) transactions, and your default primary account will be debited instead.

In order to be processed, each transaction should receive an authorization code through the system to proceed with the purchase or ATM withdrawal. If the merchant does not obtain authorization code for the foreign currency transaction, or if you withdraw cash during system downtimes, your default primary account may be debited.

Citi does not charge any handling fee for overseas spending transactions or Citi ATM cash withdrawals made through Citibank Global Wallet. However, some overseas ATM operators may levy a fee for ATM usage or handling fee for your transaction which case your relevant foreign currency account will be debited for that fee.

You can easily keep track of all your transactions or withdrawals performed by accessing the Citi Mobile^® App or Citibank Online, or by viewing your monthly statement.