Card Services
Feel more secure with Citibank Lost Card Protection
Losing your credit card can be stressful. Citi can help you in two ways :
In case you find unauthorized transactions on your card, please file a dispute by filling out our Transaction Dispute Form(opens in a new tab) and submitting to uaeservice@citi.com or and contact Citiphone on +971 4 311 4000.
Missing the minimum payment due in any month and/or non-adherence to the bank’s Terms and Conditions may subject you to negative consequences and limit your ability to access further financing in the future, including but not limited to, late fee charges, a negative impact on your credit bureau rating, your card account going into arrears and/or collections measures which may include legal action and/or trigger all monies becoming due immediately. If you only make the minimum payment each month, you will pay more in interest and it will take you longer to pay off your outstanding balance.
Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae/tnc(opens in a new tab). All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A – UAE Branch. And makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities.